Internal sales employee in Customer Support (m/f/x) 

We can offer you:

• Exciting projects that you can develop yourself
• The opportunity to bring your own ideas to the table and improve processes.
• Modern communication using Microsoft 365 with opportunities for mobile working.
• A great, motivated team in an innovative and agile environment with flat hierarchies
• Flexible working hours as well as sports and leisure activities with colleagues, such as Hansefit and JobRad.

Your future tasks will include:

• Supporting our dealers by answering all types of customer enquiries
• Preparing and actively following up on quotations and orders
• Developing customer-oriented solutions to complex problems based on site drawings/sketches
• Holding training sessions
• Participating in trade shows and sales events
• Managing accounts receivable 
• Processing debit notes and handling complaints 
• Maintaining customer master data

Your skills:

• Successfully completed commercial and/or technical training and at least three years of professional experience in technical sales
• Experienced user of common MS Office applications
• Knowledge of Customer Relationship Management (CRM) and SAP R/3 are advantageous
• Good knowledge of both written and spoken German and English
• Thoughtful and service-oriented way of working
• Strong analytical thinking, communication and presentation skills