IT Business Application Manager (m/f/x) 
for D365

We can offer you:

• Exciting projects that allow for independent work.
• The opportunity to bring your own ideas to the table and improve processes.
• Modern communication using Microsoft 365 with opportunity for occasional mobile working.
• A great, motivated team in an innovative and agile environment with flat hierarchies.
• Flexible working hours and attractive additional offers, such as Hansefit, JobRad and company social counseling.

Your future tasks will include:

• Recording, registration and integration of our IT service requirements, in particular for D365 CRM.
• Configuration and execution of functional tests in the D365 environment, coordination of test activities with the key users and documentation.
• Ensuring proper system application, problem elimination if necessary (Incident Management).
• User and rights administration and interface monitoring.
• Collaboration with 2nd level support and coordination of 3rd level support via our IT services, including documentation.
• Participation in the optimization of our existing business applications.
• Carrying out internal trainings.
• Further development of the internationally oriented D365 platform and close support of IT change management processes.

Your skills:

• Successfully completed apprenticeship as an IT specialist (m/f/x), ideally with focus on application development, or a comparable qualification.
• Good technical expertise in Microsoft Dynamics 365 CRM with practical experience in customizing.
• Very good written and spoken German and English.
• High problem-solving ability with a good service and customer orientation.
• Sense of responsibility, a high degree of initiative and an independent, motivated as well as team-oriented way of working.